Ewell Car Hire Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

How Your Information Is Used

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We process and manage your car rental bookings and agreements, ensuring a smooth experience from start to finish. Verification of your identity is conducted to confirm compliance with our rental criteria. We oversee the collection and return of vehicles, and handle all payment transactions, including deposits and additional charges.
• Customer Communication for Contractual Purposes:
  • Sending booking confirmations and updates, along with essential rental information. Addressing your inquiries and offering customer support. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We will send you promotional offers, newsletters, and service updates if you have opted in or if we have a legitimate interest. You can unsubscribe at any time.
• Service Enhancement through Legitimate Interest:
  • Evaluating website interactions to refine user experience and service efficiency. Conducting assessments to improve our vehicle selection and offerings.
• Adherence to Legal Standards in Ewell:
  • Adhering to relevant legal, regulatory, and tax obligations. Safeguarding against fraud while maintaining secure services. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Ewell Car Hire Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are bound by contracts to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Practices

We apply suitable technical and organizational safeguards to protect your personal information from unauthorized access, changes, disclosure, or loss. These measures consist of encryption, access controls, secure servers, and regular security evaluations. Nevertheless, it is important to acknowledge that no online transmission or electronic storage method can guarantee complete security.

Data Retention Policy

We keep your personal information only as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the type of information and the specific context of its processing.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly within your browser settings to align with your privacy choices.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be posted on this page along with a new "Last Updated" date. Regularly reviewing this policy is beneficial to stay informed about our privacy practices.

Ewell Car Hire Contacts

For inquiries regarding our Privacy Policy and data practices, please reach out to us.