Ewell Car Hire Privacy Policy

Data We Gather

We gather and manage various forms of personal information, including:

2. Our Use of Your Data

How we utilize your personal information:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with precision. Identity verification is conducted to confirm compliance with our rental criteria. Our team coordinates the vehicle collection and return for your convenience. We also process payments, along with managing any deposits and associated charges.
• Customer Interaction (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services or policies.
• Marketing Permissions and Legitimate Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opting out is always an option.
• Service Enhancement for Customer Benefit:
  • Evaluating website traffic to refine user experience and site functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to all legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Partner Service Providers: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are bound by contracts to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ various technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the nature of the information and the specific context in which it is processed.

Your Rights in Ewell

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content. You have the option to adjust your cookie preferences directly through your browser settings, allowing you to control your online experience while using our services.

Policy Changes

We will update this Privacy Policy as necessary to address changes in our practices or legal obligations. Any updates will be posted on this page, along with the new date of revision. Regularly reviewing this policy is recommended to stay informed about how we manage your information.

Contact Ewell Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: